Purchased merchandise will be shipped within 1-2 business days after the date of purchase with the exception of the weekend and holidays. Pre-orders will have its tentative date of shipping listed.

During holidays, there will most likely be a delay with shipping. Please add a 1-3 days window (excluding weekends).

COVID 19 UPDATE: There may be shipping delays due to the current COVID-19 crisis. We are processing orders in a manner that ensures the safety for all parties involved. Please note: shipping companies are also experiencing delays, including USPS, our primary shipping entity. We appreciate your patience as we all maneuver through these uncertain times.

We are not responsible for lost or stolen shipments. Please contact your local post office for any questions concerning lost or stolen packages.

Please Note: Shipping costs are NON-REFUNDABLE! Should you have any questions regarding your order, please forward an email to imredcarpetready@gmail or visit our storefront!